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These Terms of Service (the “Agreement”) are an agreement between
HSolPro.com, a key supplier of worldwide web page, hosting and other services, or “we”, “us” and “ours”, “its” and the Users, “you” or “your” and “yours”. The agreement intends to set forth the general terms and conditions for the use of HSolPro.com products and services (Collectively Services). Your use of these services warrants that you agree to be bound by this Agreement. If you do not agree to abide by this agreement, you are not authorized to use the services made available by HSolPro.com. All customers of the services provided by HSolPro.com are subject to the terms of service contained in the agreement. The agreement stipulates the rights, duties and obligations of HSolPro.com and the User.
All our services are excluding any local taxes, duties or GST and may be charged additionally if applicable
Reseller Terms and Client Responsibility
Your account will be setup after receiving payment and we or our payment partner(s) have screened the order(s) in case of fraud. It is your responsibility to provide us with an email address that is not @ the domain(s) you are signing up under.
Free Domain Offer
Only .com is free where ever free domain is mentioned. Personal packages below the price of Rs.2000 or 20$ will always be charged for domain renewals.
Termination of Sub Account
HSolPro.com reserves the right to terminate a sub account of your Multiple Domain Hosting Plan or Reseller Plan at anytime and without notice if found violating the acceptable use policy. All rights reserved.
You agree to supply appropriate payment for the services received from HSolPro.com, in advance of the time period during which such services are provided. You agree that until and unless you notify HSolPro.com of your desire to cancel any or all services received, those services will be billed on a chronic basis. HSolPro.com reserve the right to change the charges/rates of any or all the services at any time.
Backups & Data Loss
Cancellations and Refunds
HSolPro.com reserves the right to cancel any account any time. Customers may cancel their account any time.
Only first-time accounts are eligible for a refund. For example, if you’ve had an account with us before, canceled and signed up again, or if you have opened a second account with us, you will not be eligible for a refund. Violations of this Agreement will waive your rights under the refund policy.
Non-refundable Products and Services
We do not offer any refund on Domains names, VPS, dedicated servers, administrative fees, SSL services and installation fee for custom software. If you have availed a free domain and you opted for a refund domain charges will be detected.
The users are required to pay the invoices within ten (10) days of the invoice due date. Any invoice that will remain outstanding for more than ten (10) days may result in the suspension or termination of services. The access to unpaid accounts will not be restored until payment is made into HSolPro.com accounts with additional re-activation charges (upto 1 additional service fee). We may suspend or terminate your account along with all related services/ data if payments are delayed more than 25 days and pursue the collection pending costs along with additional charges if any. The users with outstanding balance on their account will not entertained with new orders and activation of new packages.
Dedicated/VPS servers are subject to being reclaimed and all content deleted if you fail to make a timely payment. If you make a late payment we do not automatically reactivate the servers. Contact HSolPro.com directly after you make a late payment to reactivate the server.
Permitted CPU and Disk Usage
Shared services are not limited in their bandwidth allowance. Unlimited bandwidth usage is not available for resellers, dedicated or VPS servers, which are subject to the terms of the plan you purchased and can be viewed in your control panel.
You agree to indemnify, defend and hold harmless HSolPro.com, its affiliates, and its respective officers, directors, employees and agents (each an “Indemnified Party” and, collectively, the “Indemnified Parties”) from and against any and all claims, damages, losses, liabilities, suits, actions, demands, proceedings (whether legal or administrative), and expenses (including, but not limited to, reasonable attorney’s fees) threatened, asserted, or filed by a third party against any of the Indemnified Parties arising out of or relating to;
eSolPro.com will not be responsible for any damages your business may suffer due to mistakes made by HSolPro.com employEes. We make no warranties of any kind, expressed or implied for services we provide and we disclaim any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, no deliveries, wrong delivery, and any and all service interruptions caused by HSolPro.com and its employees.
Changes to the Terms & AUP
Refusal of Services
HSolPro.com reserves the right to refuse service to anyone. HSolPro.com also reserves the right to suspend a customer’s access to any or all services provided by HSolPro.com at any time without notice or reason. HSolPro.com also have the right to cancel or suspend a customer’s account if they violate this Acceptable Use Policy (AUP). We reserve the right to refuse, cancel, or suspend service at our sole discretion.
If a court of competent jurisdiction finds any provision or portion of any provision of this Agreement illegal, invalid or unenforceable, the remaining provisions or portions (unless otherwise specified) thereof shall remain in full force and effect.
Any failure or delay by Users or HSolPro.com to exercise any right or remedy hereunder shall not operate as a waiver thereof, nor shall any single or partial exercise of any right or remedy preclude any other or further exercise of any right or remedy. No express waiver of, or assent to, any breach of or default in any term or condition of this Agreement by any party hereto shall constitute a waiver of, or an assent to, any succeeding breach of or default in the same or any other term or condition hereof.
The Users may not assign or transfer this Agreement or any of their rights or obligations hereunder, without the prior written consent of HSolPro.com. Any attempted assignment in violation of this Agreement shall be null and void and of no force or effect whatsoever. HSolPro.com reserve the right to assign its rights and obligations under this Agreement, and may engage subcontractors or agents in performing its duties and exercising its rights hereunder, without the consent of User. This Agreement shall be binding upon and shall inure to the benefit of the parties hereto and their respective successors and permitted assigns.
Neither party is liable for any default or delay in the performance of any of its obligations under this Agreement (other than failure to make payments when due) if such default or delay is caused, directly or indirectly, by forces beyond such party’s reasonable control, including, without limitation, fire, flood, acts of God, labor disputes, accidents, acts of war or terrorism, interruptions of transportation or communications, supply shortages or the failure of any third party to perform any commitment relative to the production or delivery of any equipment or material required for such party to perform its obligations hereunder.
Nothing in this Agreement be construed to confer any rights in any person other than the parties hereto and their respective successors and permitted assigns. Notwithstanding the foregoing, user acknowledges and agrees that any supplier of a third-party product or service that is identified as a third-party beneficiary in the service description, is an intended third-party beneficiary of the provisions set forth in this Agreement as they relate specifically to its products or services and shall have the right to enforce directly the terms and conditions of this Agreement with respect to its products or services against user as if it were a party to this Agreement.
Disclosure to Law Enforcement
HSolPro.com believes in upholding of law. In this context we may disclose User information to law enforcement agencies without further consent or notification to the User upon lawful request from law enforcement agencies.
This Agreement, including documents incorporated herein by reference, supersedes all prior discussions, negotiations and agreements between the parties with respect to the subject matter hereof, and this Agreement constitutes the sole and entire agreement between the parties with respect to the matters covered hereby.